Terms of use

These terms apply when you use www.divyapanchangam.com, its Hindi edition, our emails and our WhatsApp service (together, “the service”). The service is operated by Kael Tripton Ltd (“we”, “us”), registered in England and Wales (company number 17177071), registered office 71-75 Shelton Street, London WC2H 9JQ, United Kingdom.

By using the service you agree to these terms. Purchases and bookings are also covered by our Terms of sale. If you list as a pandit, temple, seller or vendor, our Marketplace terms also apply.

The service

We publish a computed Hindu calendar (panchang, muhurat, festival and vrat dates, eclipses, planetary positions), astrology tools, articles and news. We also run a marketplace where you can find and book pandits, temples and sellers.

• Computed values come from the Swiss Ephemeris with the Lahiri ayanamsha.
• Traditions and local practice differ. Read our Disclaimer before relying on a date or time for an important event.

We may change, suspend or withdraw any part of the service, and we don’t promise it will always be available or error-free.

Accounts

• You must be 13 or older to create an account, and 18 or older to buy, book or list anything.
• Keep your sign-in method (email, phone or Google account) secure. You’re responsible for activity on your account.
• Give accurate information. We may suspend or close accounts that break these terms, are used for fraud or abuse, or put other people at risk.
• You can delete your account at any time by contacting support@divyapanchangam.com. Records we must keep by law (such as invoices) are retained as our Privacy policy explains.

Acceptable use

Don’t:

• break the law, or infringe anyone’s rights;
• post content that is false, defamatory, hateful, harassing or discriminatory, including on grounds of caste, religion, gender or origin;
• impersonate anyone, or misrepresent your qualifications as a pandit or seller;
• scrape, copy or bulk-download the site or its data, or use it to train AI models, without our written permission. Personal, non-commercial use of individual pages is fine.
• interfere with the service’s security or performance, or get round access controls;
• use the service to send spam, or to contact pandits, temples or sellers for purposes other than genuine enquiries.

Reviews and ratings must follow our Community guidelines.

Content and intellectual property

The site’s text, design, computed tables, code and the Divya Panchangam name and logo belong to us or our licensors. You may:

• read, print and share links to pages for personal, non-commercial use;
• quote short extracts with a link back and attribution.

Some content is used under open licences, which are credited where it appears (for example OpenStreetMap, GeoNames and Wikidata). Scripture and mantra texts in the original languages are in the public domain; our translations, explanations and layout are not.

If you post content (a rating, a listing, a message), you keep ownership of it. You give us a worldwide, non-exclusive, royalty-free licence to host, display, adapt (for layout and translation) and distribute it for running and promoting the service. You confirm you have the right to post it.

If you believe something on the site infringes your rights, write to support@divyapanchangam.com with details and we will act promptly.

Credits and AI readings

Some features are paid for with credits bought in packs. Credits are a unit for using this site’s own automated services only (AI readings and automated reports). They are not money, have no fixed cash value, are non-transferable, non-withdrawable and non-refundable except as set out in our Refunds policy, and cannot be used to pay any person or business other than us. Credits expire 12 months after they are granted (promotional credits may expire sooner). You must be 18 or older to buy credits or use paid AI features; accounts whose holder is under 18 can use the free panchang and tools only. We may suspend (“freeze”) the use of credits while a payment is disputed. AI readings are generated by software from your computed chart and traditional texts; they are for entertainment and reflection, they are not advice of any kind, and they do not predict events. Nothing on this site can tell you what will happen.

AI chart reader

The AI chart reader (“Ask about your chart”) interprets your own computed chart. By using it you confirm you are 18 or older, that any chart you add belongs to you or to an adult who has given you permission, and that you understand it is AI-generated entertainment and reflection, not advice or prediction. Charges are per minute of active use from your credits, shown on a live meter; failed answers, declined questions and distress support are never charged. We may pause a session and show support information when a message suggests someone is at risk. Conversations are kept for 12 months and are never used to train any model; you can delete yours from your account.

Automated reports and personal muhurat searches

Automated reports (kundli, matching, Sade Sati, dasha) and personal muhurat searches are software products paid in credits. A report is generated once from your computed chart and classical texts, kept in your account, and is entertainment and reflection, not advice or prediction; a section that does not meet our wording rules is left out, and if more than a third of a report is left out the credits are returned automatically. A matching report or matching chat needs the other adult’s permission. A personal muhurat search lists the windows that meet the classical criteria for an activity filtered by your janma nakshatra and rashi; it is a planning list, not a promise about any outcome, and the first search on an account is free. Credits for a search are taken only after the result is computed.

Monthly plans

A monthly plan is a subscription that adds a fixed number of credits each billing period, sold in test mode until launch. Plan credits arrive as a top-up lot and expire a stated number of days after the billing period ends; unused credits do not roll over and are not refunded. You can cancel in one click from your account; the plan then ends at the end of the current period and no further payment is taken. Prices are shown before you join; INR plans are offered only once our payment provider supports them. Plans are for account holders aged 18 or over.

Referral credits

When this feature is on, you may share a personal link. If someone joins through it and makes their first paid top-up, you both receive promo credits (the amount and their expiry are shown on the referrals page). Promo credits have no cash value. One reward per referred person; self-referrals, sign-ups from the same device and accounts that already paid are not rewarded; rewards are capped per month and may be withdrawn in case of abuse.

Daily brief and share cards

The personal daily brief is a free, optional email assembled from computed values with fixed templates; it contains classical labels, not predictions, and every message carries a one-click stop link. Share cards show only your lagna, Moon sign and nakshatra and never your birth date, time or place.

Third-party links and services

We link to news sources, temple websites and other sites, and we use third-party services such as payment providers and video platforms. We aren’t responsible for their content or practices, and their own terms apply.

Our liability

Nothing in these terms limits liability that cannot legally be limited. That includes death or personal injury caused by negligence, fraud, and your statutory rights as a consumer.

Otherwise:

• the free parts of the service are provided “as is”;
• we aren’t liable for losses that weren’t reasonably foreseeable, or for business losses;
• our total liability to you for the free service is limited to £100.

Liability for purchases is covered in the Terms of sale.

Changes

We may update these terms. We’ll post the new version here with a new date. For significant changes we’ll give you notice by email or on the site. If you keep using the service after a change takes effect, the new terms apply.

Law and disputes

These terms are governed by the law of England and Wales, and its courts have jurisdiction. If you’re a consumer living elsewhere in the UK, the EU or India, you also keep the protection of the mandatory laws of your country, and you may bring proceedings in your local courts.

Please contact support@divyapanchangam.com first; most problems are fixed quickly that way.